FAQ’S

Common Dispatch Questions

What does Eastbound and Down, Inc. do?

We provide full-service truck dispatching, including finding top-paying loads, negotiating rates, handling paperwork, scheduling appointments, and supporting compliance so drivers can stay focused on the road.

Do you work with owner-operators or fleets?

We work with both owner-operators and small to mid-sized fleets looking for consistent freight, professional dispatch support, and improved rate negotiations.

How do you get paid?

We offer transparent pricing, typically based on a flat percentage per load or an agreed weekly rate. There are no hidden fees, and all terms are clearly outlined upfront.

What equipment types do you dispatch?

We dispatch Dry Vans, Reefers, Flatbeds, Step Decks, and Hotshots nationwide.

What documents are required to get started?

To begin dispatch services, you’ll need active MC authority, a DOT number, proof of insurance, a copy of your CDL, a signed W-9, and a completed carrier packet.

Do you provide 24/7 support?

Yes. We offer 24/7 dispatch support to assist with load updates, broker communication, appointment scheduling, and unexpected issues on the road.

How quickly can I start receiving loads?

Once your paperwork is verified and your profile is set up, we can typically begin searching and booking loads immediately based on your preferred lanes and availability.

Let us help you get your project started.

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